9 hard skills or competencies (industry competencies) for Plant Operations Manager
Skill definition-Determining and evaluating available production resources to meet demand and remain market competitive with a view toward long-term growth.
Level 1 Behaviors
(General Familiarity)
Explains the difference between capacity planning and capacity management.
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Level 2 Behaviors
(Light Experience)
Reports manufacturing issues and challenges that impact capacity planning and management.
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Level 3 Behaviors
(Moderate Experience)
Implements capacity plans in managing manufacturing resources to boost organizational productivity.
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Level 4 Behaviors
(Extensive Experience)
Manages capacity resources to streamline manufacturing processes and achieve maximum profit for the organization.
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Level 5 Behaviors
(Mastery)
Forecasts resource capacity to determine potential resource shortfalls or surplus in creating capacity plans.
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Skill definition-Applying the knowledge of Manufacturing industry's concepts, techniques, regulations and trends to diverse situations.
Level 1 Behaviors
(General Familiarity)
Lists considerations that dictate the manufacturing style, approach, and equipment.
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Level 2 Behaviors
(Light Experience)
Works with a variety of manufacturing equipment and tools.
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Level 3 Behaviors
(Moderate Experience)
Works on improving production efficiency by reducing unnecessary downtime due to equipment malfunction.
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Level 4 Behaviors
(Extensive Experience)
Pushes the importance of adhering to safety precautions and guidelines in our organization.
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Level 5 Behaviors
(Mastery)
Provides expertise on the full spectrum of manufacturing multiple types of products.
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4 general skills or competencies (Job family competencies) for Plant Operations Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and impacts of Lean manufacturing tools.
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Level 2 Behaviors
(Light Experience)
Supports Lean initiatives in manufacturing areas to improve quality and reduce waste with measurable outcomes.
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Level 3 Behaviors
(Moderate Experience)
Utilizes Lean manufacturing concepts to ensure the delivery of cost and productivity targets.
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Level 4 Behaviors
(Extensive Experience)
Provides education and training to the operations teams to drive Lean transformation.
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Level 5 Behaviors
(Mastery)
Stays abreast of Lean manufacturing principles to integrate innovative solutions and optimize manufacturing flow.
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13 soft skills or competencies (core competencies) for Plant Operations Manager
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Lists some typical KPIs from own industry, business, and function.
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Level 2 Behaviors
(Light Experience)
Produces standard and ad-hoc KPI reports following standard procedures.
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Level 3 Behaviors
(Moderate Experience)
Participates in regular KPI reviews to evaluate goals, performance, and growth opportunities.
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Level 4 Behaviors
(Extensive Experience)
Works with external stakeholders, such as key clients and vendors to determine complicated KPIs.
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Level 5 Behaviors
(Mastery)
Reports on up to date industry and market benchmarks and trends in KPI best practices.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Identifies internal and external quality management policies and standards.
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Level 2 Behaviors
(Light Experience)
Keeps quality management system data current to ensure accuracy and consistency.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to tailor the general quality control measures for specific situations.
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Level 4 Behaviors
(Extensive Experience)
Researches and recommends alternative tools and methodologies for better quality management.
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Level 5 Behaviors
(Mastery)
Promotes continuous quality improvement by collaborating with the management team to foster a culture of Total Quality Management.
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Summary of Plant Operations Manager skills and competencies
There are 9 hard skills for Plant Operations Manager, Capacity Planning and Management, Manufacturing Industry, Manufacturing Management, etc.
4 general skills for Plant Operations Manager, Operations Management, Lean Manufacturing, Inventory Management, etc.
13 soft skills for Plant Operations Manager, Key Performance Indicators (KPI), Quality Management, Planning and Organizing, etc.
While the list totals 26 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Plant Operations Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Quality Management, and be skilled in Planning and Organizing.